Question 1

1. How does the baby gear rental process work?

Accepted Answer

Message us on WhatsApp at +62 895 3478 10216 or email info@vagababy.id. We'll send our price-list. Tell us which products you need, your rental dates, and your accommodation address. We deliver before you arrive and pick up when you're finished

Question 2

2. Is the baby gear clean and safe?

Accepted Answer

All Vagababy equipment is cleaned and sanitized with baby-safe products after each rental. We inspect every item for safety and functionality before delivery. Our travel cribs, baby monitors, and all gear meet international safety standards. Your baby's safety and health are our top priorities

Question 3

3. What areas in Lombok do you deliver to?

Accepted Answer

We offer free delivery within Kuta, Lombok for rentals of IDR 200,000 or more
Delivery fees for other areas:
Selong Belanak area: IDR 70,000 - 150,000
Larger items (like bamboo fencing requiring a pickup truck): IDR 150,000 - 200,000
Staying somewhere else? Just contact us! we'll do our best to accommodate your location. Let us know where you're staying and we'll work out the details

Question 4

4. What if something breaks or doesn't work properly?

Accepted Answer

Please contact us immediately if any equipment malfunctions or has issues. If the damage is due to a defect or problem on our end, we'll take care of it at no cost to you. However, if damage occurs due to misuse or accidents during your rental, repair or replacement costs will apply. We'll always communicate clearly about any charges

Question 5

5. How far in advance should I book?

Accepted Answer

We recommend booking at least 1-2 weeks before your arrival, especially during peak seasons (July-August and December-January) when demand is high. That said, we understand travel plans can be last-minute! Contact us even if your trip is just days away, we'll check our availability and do our absolute best to help your family have everything needed for a comfortable stay in Lombok

Frequently asked questions

1. How does the baby gear rental process work?

2. Is the baby gear clean and safe?

3. What areas in Lombok do you deliver to?

4. What if something breaks or doesn't work properly?

5. How far in advance should I book?